Frequently Asked Questions:
Q: Where do theTurdTossers perform their duty?
A: Our service areas include, but are not limited to: York, Camp Hill, Mechanicsburg, Harrisburg, Lancaster, Dillsburg, Lewisberry, Etters, and beyond!
A: In short form pet waste should be scooped for the general health of your dogs and your family. The doo can be contagious to those that may come in contact with it. Dog feces can carry many types of parasites, viruses, bacteria and diseases that can be harmful to humans as well as your pets.
Q: How often will you service my lawn?
A: We provide our service once per week. If you would like 2 visits per week, you would need 2 subscriptions.
Q: Do I get a discount if I do more than one subscription for multiple visits per week?
A: Yes you will automatically receive 10% off your second subscription, 20% your third. Limit 3 subscriptions per service address.
Q: Is this a new type of business?
A: Actually the poop scooping business started in the 1970’s. Today there are hundreds of companies all across the USA.
Q: Do I have to be home on the day you come?
A: No. As long as we have access to your dog area, such as an unlocked gate and the dog is inside, we do not need anyone to be home.
Q: Do you charge more for the first visit?
A: On the first visit there is no additional fee if you sign up for a recurring monthly service. However, if you cancel within the first month you will be charged the one time cleanup fee of $72 for the first visit and refunded the balance.
Q: What do you do with the poo that you scoop?
A: The pet waste is usually double bagged then placed in your outside garbage can or left in a designated area for proper disposal. We can take the waste away for you for a small additional fee, if desired.
Q: When do I pay for services?
A: Payments must be set up and paid prior to starting service. For your convenience we accept most major credit cards. We also offer the option to pay in advance for one year of service with cash or check. Monthly subscriptions are not eligible for cash or check payments.
Q: How do you service my lawn when it rains or snows?
A: Typically some heavy rains or snow accumulation can prevent us from servicing your lawn on a bad weather day. However, on a lite sprinkle or scattered rain shower day we would normally be able to get out and service your lawn. In the event of heavy rains and or lightning we would have to reschedule for later that week. Snow will also pose some problems if it accumulates more then an inch on the turf areas, we would generally have to wait a few days until the snow melts and or it freezes with no additional snow, then we would come out to service your lawn.
Q: Do you provide year round service?
A: Yes, our service is year round, with the following exceptions. Our regular weekly services our Monday through Friday year round. We will work occasional Saturdays, but we don’t ever do clean-ups on Sundays.
